This website is operated by Juan Luna Collections. Throughout the site, the terms “we”, “us”, and “our” refer to Juan Luna Collections. By accessing our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any policies referenced or available via hyperlink.

These Terms apply to all users of the site, including without limitation, browsers, vendors, customers, merchants, and content contributors. Please read them carefully before using our website. If you do not agree with any part of the terms, you may not access the site or use our services.

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following changes constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.

SECTION 1: ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your location, or have given consent for your minor dependents to use this website.

  • You agree not to use our products for unlawful or unauthorized purposes and must not violate    any laws in your jurisdiction.

  • Transmission of malware or harmful code is strictly prohibited. Any violation will result in immediate termination of your service.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, for any reason.
 You understand that your content (excluding credit card information) may be transferred unencrypted and may involve network transmissions or adaptations.
 You may not copy, duplicate, sell, or exploit any part of the Service without written permission.

SECTION 3: ACCURACY, COMPLETENESS & TIMELINESS

Information on this site is for general reference. We are not responsible if the content is inaccurate, incomplete, or outdated.
 We reserve the right to modify content at any time without obligation to update it.

SECTION 4: MODIFICATIONS TO SERVICE & PRICES

Product prices may change without notice.
 We may modify or discontinue the Service at any time without liability.

SECTION 5: PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities. All product returns and exchanges are subject to our Exchange & Refund Policy.
 We strive to display product colors and images accurately but cannot guarantee exact visual match due to screen variations.
 We reserve the right to limit product sales by region or customer and to discontinue products at any time.

SECTION 6: BILLING & ACCOUNT INFORMATION

We reserve the right to cancel or limit orders at our discretion.
 You agree to provide accurate billing, shipping, and contact information.
 Please review our Exchange & Refund Policy for details regarding returns.

SECTION 7: OPTIONAL TOOLS

We may offer access to third-party tools without monitoring or control. Your use of such tools is entirely at your own risk and subject to third-party terms.

SECTION 8: THIRD-PARTY LINKS

Third-party links on our site may lead to content not affiliated with us. We are not responsible for the content or accuracy of such websites and assume no liability for interactions with third-party services.

SECTION 9: USER COMMENTS & SUBMISSIONS

If you submit content to us (e.g., reviews, suggestions), you grant us the right to use, edit, or distribute it without restriction or compensation.
 You may not post anything unlawful, offensive, or infringing on others’ rights.

SECTION 10: PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

SECTION 11: ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if any information in the Service is incorrect.

SECTION 12: PROHIBITED USES

You are prohibited from using this site or its content:

  • For unlawful purposes

  • To infringe on intellectual property rights

  • To upload viruses or malicious code

  • For spamming, phishing, scraping, or harassment

Violation of these restrictions will result in termination of your access.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of the Service.
 Our products and services are provided "as is" and "as available," without warranties.
 We are not liable for any loss, damage, or claim related to the use of our service or products, except as required by law.

SECTION 14: INDEMNIFICATION

You agree to indemnify and hold harmless Juan Luna Collections, its affiliates, partners, employees, and agents, from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15: SEVERABILITY

If any part of these Terms is determined to be unlawful or unenforceable, that part shall be severed without affecting the validity of the rest.

SECTION 16: TERMINATION

These Terms remain effective unless terminated by either you or us.
 We may terminate your access at any time for violations of these Terms.

SECTION 17: ENTIRE AGREEMENT

These Terms, including any policies referenced, represent the entire agreement between you and us.

SECTION 18: GOVERNING LAW

These Terms are governed by and interpreted under the laws of the Republic of the Philippines.

SECTION 19: CHANGES TO TERMS

You can review the latest version of our Terms at any time on this page.
 We reserve the right to modify these Terms at any time. Continued use of our site indicates acceptance of any updates.

SECTION 20: CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:
 📧 Email: collections@juanlunacollections.com
 📞 whatsapp: +639541934037